“When you’re small, you can personally know every customer. You can afford to do the little things that matter, like calling a customer or spending an hour to understand how you can help them better” … Celebrate Small
“Virtual assistants are often willing to work outside normal office hours – you can delegate and follow up on any task with your VA at any time” I am a certified virtual assistant and have been working remotely for six years, providing reliable support services to business owners, startups and Continue reading The Guardian: Home business innovation 2014
A Virtual Assistant (VA) is an independent professional providing administrative, managerial, or creative assistance to clients from a remote office.The benefits of working with a VA are too great to overlook: Presents a Cost Effective Solution: VAs are not “regular” employees: They are self-employed, hired and paid either on an hourly, Continue reading What is a Virtual Assistant?
For a virtual assistant working remotely to succeed, clients need to see the quantified results of your “invisible” service. Here are 5 tips on how you can bridge the communication barrier and make sure your clients “see” the value added you are providing: Listen: to your clients’ needs. If you Continue reading 5 steps to meeting clients’ expectations
Finding the right people can prove costly especially for start ups, the success or failure of a small business can often rest in the hands of its people. Working with a virtual assistant makes sense: not only you minimise your exposure by ensuring you get the right skills but also Continue reading What can a Virtual Assistant do?
So you’re convinced. Your business is growing, you’re spending more and more time on tasks that are hindering you, and leaving the office later and later every day …It is time to start looking for a virtual assistant… One of the most common questions asked when it comes to outsourcing Continue reading How to find the right Virtual Assistant for your business?
According to Wikipedia: A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. In other words, a virtual assistant is just that – an assistant who works virtually. That Continue reading What’s your story?
Before you can get your out-of-control emails into some kind of manageable system, all you need is to map out a plan. The objective is to be able to see at a glance what needs attention right now, without having to spend time looking for an important email, that you Continue reading Email Management Made Simple
On PeoplePerHour Virtual Assistants are becoming increasingly popular with many small businesses using them as solution for many needs. PeoplePerHour decided to delve a bit deeper and chatted with me recently, on insights into what a Virtual Assistant can do: sales support services are one of the many range of areas where a VA can help your business Continue reading Could you benefit from a Virtual Assistant?
The Virtual Assistance Professional is an online magazine for UK Virtual Assistants aiming to provide an informative read for established practices, with an up to date UK angle for the business and legislation, and a particular emphasis on continuing professional development in office skills and technical training. Check my recent Continue reading A VA in Profile: Virtual Assistance Professional